Frequently Asked Questions

E-mail
If you would like to contact us via E-mail, please send a message to support@blossomriverorganics.com.

Telephone
Call one of our friendly Customer Care Representatives at +1 (250) 999-4550.
For technical issues with the website please call +1 (250) 999-4550 .

Regular Mail
Happy Tree Organics
610 Mccurdy Avenue
Cawston, BCV0X 1C2

The charges are as follows:

If you specifically request UPS or FedEx delivery, there is an extra per-package charge plus standard shipping and processing. Please call for rates.

Standard delivery takes approximately 4-7 days.
Your fruit never sits idle once it’s picked, it’s always on the move. Next it’s put in climate controlled trucks, and shipped which can take up to 5 days. Last we release your gifts to the Canada Post office nearest the final destination. That’s why it absolutely arrives the freshest, best-tasting fruit available anywhere.

For more information, visit our Canada Shipping Guidelines page, or Outside Canada Guidelines page.

Happy Tree Organics delivers packages to:

• All Canadian Provinces
• The Continental US, Alaska and Hawaii

For more information, visit our Outside Canada Guidelines page.

Our products are shipped in climate-controlled trucks to a distribution center near you. The package is then delivered right to your door by Canada Post. Years of experience have proven this is the best method for our products.

Happy Tree Organics wants you to know that your online orders are secure. Our software ensures a secure environment for sensitive data. All orders are placed through a compatible Secure Sockets Layer (SSL) browser, which scrambles private data such as credit card numbers while they are being transmitted. The SSL ensures that unintended parties cannot intercept private information.

We ship to the following provinces only: British Columbia, Alberta, Saskatchewan, Manitoba, Quebec, Ontario, Nova Scotia and New Brunswick.

For Christmas Delivery, your order must be in our hands by December 12th.
Normal delivery time is 5-7 days.
No shipping to PO Boxes.

For requested UPS ground delivery rates vary. Please contact customer care. This delivery option will not shorten standard delivery time.

Normal delivery time is 5-7 days.

Holiday Shipping Cut-Off Dates
Current Holiday Cut-Off information can be found in the Holiday Cutoff Section on this page.

Express Shipping
Express shipping is available Monday through Wednesday only. Please call for rates. Rates are based on total weight and delivery zone, plus our standard handling charge.

Most orders placed by 10 a.m. can be delivered within 2-3 business days.

Please allow at least 4 business days prior to a holiday when requesting Express Shipping.

We do not ship to Europe.

Shipments to Alaska and Hawaii
For shipments to Alaska and Hawaii, please call +1 (250) 999-4550 for rates.

For other questions you may have call Customer Care at +1 (250) 999-4550 .

Yes, yes and yes! Read more.

Our apple chips stay fresh in a sealed bag for up to one year. Feel free to stock up!

You may have heard that apple seeds contain a cyanide compound. It is true. But please rest easy. The trace amounts found in one seed are not enough to pose any health risk. In fact, you find apple seeds in many different forms of apple products, such as apple juice and applesauce.

Our products contain only the sugar that’s naturally found in apples. 

All of our chips are safe for kids who are eating solid foods and can handle a bit of crunch.

Every dietary program is different for every diabetic. We recommend checking with your physician or registered dietician before eating our snacks.

All of our products are packaged in airtight, foil bags. The foil material adds an extra strength and durability to lock in that satisfying taste and crunch!

Our apples are grown , dehydrated and packaged on our family farm in Cawston, BC.

After being picked from our orchard, our apples are washed, sliced and then baked in special ovens that caramelize the natural sugars on the outside and bake in crunchy goodness on the inside.

You can find Happy Tree Organics in select stores at retailers nationwide. Check out our Store Locator to find bare in a store near you.

Our Happy Tree Organics Sales team is hard at work trying to get apple chip snacks into as many stores as possible in hope you can soon find Happy Tree Organics anywhere! Please help us out by telling your local retailers that you want to see Blossom in their stores. You can also buy in bulk/wholesome on our website.

Happy Tree Organics HQ located in the beautiful, farm valley of Cawston, BC.

Thanks for your interest! Read a little more about being a part of the Blossom River team in our Careers section. You can also check out our open positions on LinkedIn.